There are four things to check and try to help keep a good connection to the Protect.

  1. First double check some basics that might be hindering connection.
  2. Check your firmware is up to date. This is super important, as we're always working on bug fixes and improvements! To see how to check and update, see this article here. The latest version information can be found summarised here
  3. Reset your app and device.
  4. Clear your bluetooth cache.

Please note: We are constantly working on updates and bug fixes for connectivity, which can take time to be tested and released. We appreciate your patience as we work to make the Protect the best product it can be!

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