We understand that the Protect isn't for everyone, and offer a 30-day money back guarantee if the device is in a re-sellable condition.
To claim a refund, please contact Tended's customer support at firstname.lastname@example.org and let us know that you would like to return and then receive a refund for your device. Using the tagline “Request a refund” will help us identify the request quickly.
You can alternatively click "Support" at the top of our website and leave your email, order number and reason for wanting a return. A member of our team will then be with you as soon as they can.
To process your return and refund please leave in the message/email :
- Your full name.
- Your order number.
- Your reason for wanting to return your device.
- A member of our support team will then be able to provide you with your returns label and information.
In the returns package :
- Print out and attach a completed returns form ( accessible here ).
- All of the items in your order.